First is the one presented above and second are the steps that follows: There are two ways of performing this process. This way, all users who are hosting the QuickBooks account will have the same preference. The steps provided by my colleague above needs to be performed on the main server. Thanks for bringing this concern to my attention, got some information to share on how you troubleshoot the Windows DPI settings to fix the issue on your layout designer window. I'm just a post away if you have any other questions. That should do it! Please let me know how it goes. Select an issue type from the menu below, you need only to select two options for the contact information to appear.Follow the Official Intuit Contact link.They have tools to pull up your account and do a remote session. If you need further assistance with the steps, I recommend calling our QuickBooks Desktop Support Team. You can check out this article for the detailed steps: QuickBooks Desktop display issues.
QUICKBOOKS MAC 2019 LAYOUT DESIGNER WINDOWS
Right after, you'll need to change the Windows DPI settngsand edit the screen solution settings on your computer. Switch View from Multiple Windows to One Window.From the Edit menu, select Preferences.Next, let's change the Desktop View Preference. Open QuickBooks and check to see if the windows are available.On the Compatibility tab, select Disable display caling on high DPI settings.Let's process troubleshooting steps on your Windows DPI settings to resolve the issue on your layout designer window.įirst, you'll need to change the QuickBooks DPI settings, here's how: Let me help get this sorted out so you can get back to your business. Hi there, for bringing this situation to my attention.